My Digital Magnets

Account Deletion

Delete your My Digital Magnets account and local data, or request help by email.

Last updated: October 7, 2026

1. Delete your account in the app

  • Open My Digital Magnets and sign in to the account you want to delete.
  • Open Settings.
  • Choose “Delete account and local data.”
  • Read the confirmation shown in the app and confirm the deletion. Complete any identity-verification steps requested by the app.

Successful deletion removes the account and its associated local data. Removing the app from your device alone does not delete your account. Save anything you wish to keep before confirming deletion.

2. What is erased

Successful deletion removes:

  • Your authentication account and active sessions.
  • Your profile, cloud snapshot, fridge, collection and local account data.
  • Check-ins and 15-day travel-window records.
  • Gifts, follows and wishlists associated with the account.
  • Notification preferences and APNs device tokens.
  • Designer application data associated with the account.

Deleting your account removes access to its collections and account features. Account deletion does not request a refund from Apple.

3. What may remain

Some de-identified transaction, accounting, security or legally required records may remain for fraud prevention, refunds, accounting, tax, transaction integrity or other legal obligations. Apple independently controls and retains App Store purchase history under its own policies. We do not promise removal of records controlled by Apple.

4. Apple purchases and subscriptions

Current magnet purchases are non-consumable purchases, not recurring subscriptions. If you have any active Apple subscription, deleting an app or its account does not cancel that subscription. Review or cancel it in iPhone Settings > your name > Subscriptions.

Apple handles refund requests at https://reportaproblem.apple.com. Account deletion does not automatically refund a purchase or remove Apple’s purchase history.

5. If you cannot access the app

Email privacy@mydigitalmagnets.com with the subject “My Digital Magnets account deletion request.” Include the email address linked to your account and, if known, your username. If you used Sign in with Apple, provide the private relay email shown for My Digital Magnets in your Apple Account settings.

We may verify your identity before completing the request. Do not send passwords, sign-in codes, full payment-card details or sensitive identity documents in your initial email. Sending the email is a request, not confirmation that deletion has completed.

For app-access issues, contact support@mydigitalmagnets.com.

6. Related information

Privacy Policy: https://mydigitalmagnets.com/privacy
Privacy Choices: https://mydigitalmagnets.com/privacy-choices
Support: https://mydigitalmagnets.com/support

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